Letters

I just wanted to say thank you for ‘being there’ for a patient in need today. You all were so responsive and accommodating when I called and shared a friend’s encounter with what seemed a lack of empathy. As a nurse, it is always so refreshing when other medical professionals don’t lose sight of the fact that at any moment it could be ourselves or a loved one who needs a helping hand. What a terrible day for my friend turned out to be a great one. I really appreciate it.

“Dr. Lynam, thank you so much for doing such a wonderful job with my surgery. I really appreciate it. I was so worried and everything turned out just like I wanted it to. It is so great not to have my big left breast anymore.”

“I have enjoyed the services of the skin care specialists at RSA since it began business in Richmond five years ago. The staff is always friendly and helpful. They see clients promptly at their scheduled appointment times and are most willing to work around clients’ scheduling conflicts. Even better, the specialized treatments I have received have given my skin a renewed life with fewer fine lines, elimination of spider veins, and minimization of blemishes. I recommend their services regularly and am happy to say that may of my friends are now clients as well. ”

“I could never ask for a better staff. Everyone is very professional and helpful. I am 33 years old with very difficult-to-treat adult acne. Amy has helped me improve the texture and manage my acne with laser skin treatments and skin care regimens. I have also begun laser hair removal with fantastic results. ”

“I have had great results with the skin care treatments I’ve received at RSA. My skin has always been sensitive due to rosacea. My skin has responded well to the skin treatments, becoming more resilient and smooth, as well as losing much of the redness caused by the rosacea. My skin feels ten years younger and I feel confident without make-up for the first time ever!!! Thanks for everything your staff has done to help meet my skin care needs. ”